Shipping policy

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Shipping & Return Policy – Wrap & Woof

At Wrap & Woof, we strive to deliver high-quality art supplies to your doorstep in a safe, timely, and transparent manner. Below is our shipping and return policy to keep your shopping experience smooth and hassle-free.

Shipping Information

Order Processing & Delivery Time

  • Orders are processed within 24 to 48 hours.

  • Once shipped, orders are typically delivered within 6 to 9 business days.

Shipping Charges

  • A flat ₹120 shipping charge applies to all orders below ₹799.

  • Free shipping on all orders above ₹799.

COD (Cash on Delivery)

  • COD option is available for eligible pin codes across India.

  • Additional COD charges (if any) will be displayed at checkout.

Order Tracking

  • You’ll receive a tracking link via email or SMS once your order is dispatched.

Return Policy

7-Day Easy Returns

  • We offer a 7-day return window from the date of delivery.

  • To be eligible for return, items must be unused, in original packaging, and in resalable condition.

  • Returns are accepted only for damaged, defective, or incorrect items.

Return Process

  1. Email us at wrapandwoof@gmail.com or use the contact form on our website.

  2. Share your order number, photos of the product, and reason for return.

  3. Once approved, we’ll guide you through the return or replacement process.

Please Note

  • Shipping charges are non-refundable in case of returns.

  • Customized or clearance items may not be eligible for returns.

Questions?

For any queries related to shipping, delivery, or returns, feel free to reach out at wrapandwoof@gmail.com — we’re here to help!