Return and Refund Policy
Last updated: May 13, 2025
Thank you for shopping at Wrap and Woof.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
✅ Returns
-
You may request a return within 7 days of receiving your order.
-
Items must be unused, unopened, and in original packaging.
-
Certain items like paints, mediums, brushes used/opened, clearance sale items, and gift cards are non-returnable.
💸 Refunds
-
Once your return is received and inspected, we will notify you.
-
If approved, we will process the refund within 4-5 business days and it will be credited to the original payment method within 7-10 business days
-
Shipping charges are non-refundable.
🔄 Exchanges
-
We only replace items if they are defective or damaged.
-
For an exchange, please email us with product photos.
🚚 Return Shipping
-
Customers are responsible for the cost of return shipping, unless the product received is damaged/wrong.
-
We recommend using a trackable courier service.
📩 How to Request a Return
To start a return or refund request:
-
Email us at wrapandwoof@gmail.com or WhatsApp 8307755094 with your order number.
-
Attach clear product photos (if damaged/defective).
-
Our team will guide you through the process.
⚠️ Non-Returnable Items
-
Used or opened art supplies (paints, mediums, brushes, papers).
-
Custom or special orders.
-
Sale or discounted items.
-
Gift cards.
💡 Note: Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong product.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
-
By email: wrapandwoof@gmail.com
-
By phone number: +918307755094
